Sales Performance Blog

Welcome to the Janek Performance Group blog page.

25 Feb 2019

The Mixed Classroom: Keys to Sales Training with Differing Levels of Experience

By: Nick Kane

In an ideal world, sales training would involve learners of roughly the same level of experience and knowledge. The reality, as literally anyone involved in education can tell you, is often the complete opposite. Thus, the thorny problem – how to customize sales training so that it benefits..

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20 Feb 2019

How to Train Your Young, Inexperienced Sales Force

By: Justin Zappulla

If you’re a sales manager these days, there’s a good chance you’ve faced the problem of having young, inexperienced sales reps who don’t have the background or training to succeed in their new career without help. They might need more direction than you’re used to giving your direct reports and it..

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04 Feb 2019

Why Emotional Connections Are Often Your Best Sales Differentiator

By: Nick Kane

One of the realities of our global, digital sales world is that buyers have more options and easier access to those wider choices than ever before. What this means for businesses and their sales reps is that the objective and measurable differences, such as specific features or time to delivery,..

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21 Jan 2019

Video: The Advantages of Microlearning in Sales Training

By: Janek Performance Group

Microlearning has gained much greater currency in the last few years in sales training. In this interview with Selling Power, Janek Managing Partner Justin Zappulla examines microlearning from the perspective of both frontline sales reps and sales managers. He also discusses the importance of..

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26 Dec 2018

The Year in Review: Our 5 Most Popular Sales Blog Posts of 2018

By: Justin Zappulla

2018 marked a banner year for our blog here at Janek Performance Group. More of you visited than ever before and we’re happy you checked us out. In late April, we changed our posting schedule from once a week to 2-3 times a week to provide you more information and insights more often. Here are our..

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26 Nov 2018

The Art and Science of Dealing With Difficult Customers

By: Nick Kane

Imagine the following: Your most important client is also your most demanding – a conundrum most sales professionals have faced at one point in their careers. Luckily, there’s ways of dealing with such a challenging situation -- methods that not only neutralize the issues but can actually create..

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09 Nov 2018

A Brief Guide to Relationship Building in Sales

By: Justin Zappulla

While most people who don’t work in sales think it’s the best product (whether in quality or price) that wins out in a selling situation, that’s often not the case. In fact, in more than a few cases, the deciding factor has less to do with just the solution itself. It’s the relationship the sales..

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17 Oct 2018

Why Sales Managers Also Need Sales Training

By: Nick Kane

There’s been increasing attention given to the need to train sales reps in a business environment that features customers who are far more informed than ever before. This is certainly true. And yet, lost in that emphasis and focus is the other crucial element – the need to train sales managers in..

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13 Sep 2018

Why Sales Training Reinforcement is Critical for Your Organization

By: Nick Kane

The Ebbinghaus Forgetting Curve states that we forget 40% of new information 24 hours after we learn it - a key factor in why sales training reinforcement is important. ATD affirms the vital role reinforcement plays, estimating the entirety of sales training can be forgotten in as little as three..

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05 Sep 2018

Sales Strategy: Using Gamification to Reinforce Training and Change Selling Behaviors

By: Nick Kane

When sales managers think of using gamification in sales, they often default to sales contests. While those are certainly competitions with prizes for wins, we consider contests to be separate from gamification. In our view, the term refers to the use of games to: 1) drive more sales, 2) cement..

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