Sales Performance Blog

Welcome to the Janek Performance Group blog page.

14 Nov 2017

The Effective Sales Discovery Process: Questions that Uncover Customer Needs

By: Justin Zappulla

The discovery phase of the sales process is considered crucial by many top sales professionals. The importance of this phase should not be underestimated; in discovery, you gather information for the purpose of closing the sale and set the tone for your entire relationship with your customer.

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13 Nov 2017

Video: The Key Elements of Sales Training Success

By: Janek Performance Group

Janek Managing Partner Nick Kane was recently interviewed by Selling Power Founder & CEO Gerhard Gschwandtner around the key elements of an effective sales training initiative and implementation. Key points include what pitfalls to avoid, and why sales training reinforcement has become a critical..

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25 Oct 2017

Why Consultative Selling Requires Business Acumen

By: Nick Kane

It's astonishing to see just how much change has sprung about in B2B sales in the past few years - it almost feels like a different world at times. In the past, sales reps possessing solid rapport building skills, coupled with decent product knowledge, had a good chance of closing sales and..

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11 Oct 2017

Align Sales and Customer Service Departments for Increased Growth

By: Nick Kane

In many organizations, Sales departments and Customer Service departments are often treated as separate entities with distinct objectives: the Sales team does the legwork to get clients on board and in the door, while the Customer Service team maintains the client relationship by addressing the..

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30 Aug 2017

Should You Sell to the Decision Maker or the Influencer?

By: Justin Zappulla

Have you ever encountered a decision maker who couldn’t commit to a decision to buy? Probably most of us who sell B2B have come across such a scenario and learned the hard way that sales are often more complex than anticipated, even if you’ve followed your sales processes to a T. Because quite..

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26 Jul 2017

3 Ways How Sales Professionals Can Improve Their Emotional Intelligence

By: Justin Zappulla

In last week's post, we established what emotional intelligence means in relation to sales, and why it has become such a critical skill for successful sales professionals today. With that in mind, this post is aimed at providing some suggestions and guidelines to build on that foundation, and..

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26 Jun 2017

4 Tips To Help You Eliminate Anxiety From Your Sales Negotiations

By: Nick Kane

One of the most delicate parts of the sales process surround negotiations, and the subsequent anxiety it may cause. Over the course of your sales career, how often has a customer told you that the price must be lowered by 'x' amount, or that you must provide additional concessions in order to gain..

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06 Jun 2017

Why Effective Sales Talent Onboarding is a Team Effort

By: Justin Zappulla

Do you remember the first person who talked to you about the importance of teamwork? Was it a parent? A coach? A teacher? Whoever it was, it’s probably safe to assume that the same principles were shared with them at a young age. Teamwork is a common thread that weaves its way throughout our lives,..

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22 May 2017

Spotlight on Social Selling: How to Remove the “Creepiness” Factor

By: Nick Kane

Social networking platforms have changed the world that we live in. They also have had a significant impact on the world of sales and how we go about doing business (and continue to do so). As we explored in our last post, social networking platforms can be a valuable tool in the arsenal of sales..

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17 Apr 2017

Why Talking About the Competition Shouldn’t Be Taboo

By: Nick Kane

During our years of providing sales training and sales consulting services, we often observe that the topic of how to talk about the competition during sales presentations can be a stumbling block for many sales organizations. It often represents the proverbial elephant in the room – it’s not..

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