Sales Performance Blog

Welcome to the Janek Performance Group blog page.

26 Dec 2018

The Year in Review: Our 5 Most Popular Sales Blog Posts of 2018

By: Justin Zappulla

2018 marked a banner year for our blog here at Janek Performance Group. More of you visited than ever before and we’re happy you checked us out. In late April, we changed our posting schedule from once a week to 2-3 times a week to provide you more information and insights more often. Here are our..

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26 Nov 2018

The Art and Science of Dealing With Difficult Customers

By: Nick Kane

Imagine the following: Your most important client is also your most demanding – a conundrum most sales professionals have faced at one point in their careers. Luckily, there’s ways of dealing with such a challenging situation -- methods that not only neutralize the issues but can actually create..

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09 Nov 2018

A Brief Guide to Relationship Building in Sales

By: Justin Zappulla

While most people who don’t work in sales think it’s the best product (whether in quality or price) that wins out in a selling situation, that’s often not the case. In fact, in more than a few cases, the deciding factor has less to do with just the solution itself. It’s the relationship the sales..

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17 Oct 2018

Why Sales Managers Also Need Sales Training

By: Nick Kane

There’s been increasing attention given to the need to train sales reps in a business environment that features customers who are far more informed than ever before. This is certainly true. And yet, lost in that emphasis and focus is the other crucial element – the need to train sales managers in..

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13 Sep 2018

Why Sales Training Reinforcement is Critical for Your Organization

By: Nick Kane

The Ebbinghaus Forgetting Curve states that we forget 40% of new information 24 hours after we learn it - a key factor in why sales training reinforcement is important. ATD affirms the vital role reinforcement plays, estimating the entirety of sales training can be forgotten in as little as three..

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05 Sep 2018

Sales Strategy: Using Gamification to Reinforce Training and Change Selling Behaviors

By: Nick Kane

When sales managers think of using gamification in sales, they often default to sales contests. While those are certainly competitions with prizes for wins, we consider contests to be separate from gamification. In our view, the term refers to the use of games to: 1) drive more sales, 2) cement..

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01 Aug 2018

Why Sales Professionals Should Step Into their Buyer’s Shoes

By: Nick Kane

One of the core tenets of our philosophy is that sales reps need to become Trusted Advisors. While we have a lot of ways of helping teams and organizations attain that status, an oft-forgotten entry point (particularly by veteran sales reps who have become accustomed to methods that usually work..

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04 Jun 2018

Sales Training and Sales Coaching: What’s the Difference?

By: Justin Zappulla

Sales training and sales coaching are two of the best ways to improve the sales performance of your team. But sometimes people aren’t really sure what the difference is, or even if there is one. As it turns out, they are in fact two entirely separate things - dealing with different areas,..

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31 May 2018

The Sales Training and Coaching Podcast: Designing Training to Engage Senior Reps

By: Janek Performance Group

Janek Performance Group Managing Partner Nick Kane appeared on the Sales Training and Coaching podcast to discuss how to design sales training to engage senior sales reps. Topics covered in the interview include why veteran sales reps are sometimes resistant to sales training, how to overcome that..

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11 May 2018

How To Use Role-Playing To Drive Sales Success

By: Nick Kane

One of the most overlooked and underutilized sales training and coaching tools is sales role-playing. However, just over 20% of sales teams utilize role-playing, despite its effectiveness in improving sales results, In fact, in one case study, daily role-playing exercises took two radio stations..

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