An occupational hazard of many business owners and corporate decision makers is indecision. It takes guts to start a business. But after the business is up and running, indecision can set in. The guts might be there, but the gut reaction is missing. In other words, good instincts can be muddled by..
Sales Performance Blog
Welcome to the Janek Performance Group blog page.
When you receive a request for proposal (RFP) that aligns with the services or products that your company provides, your first instinct is probably to get to work submitting a proposal that will land you the job.
Although it is tempting to try and secure as much work as possible, especially when..
I’ve seen it often in this business—the prospect landing on neither a yes or a no, and instead shaking their head, throwing up their hands, and touching down in that middle ground of “no decision.” Most sales organizations assess and disposition lost opportunities, and we’ve all seen the “no..
Customer objections come with the sales territory (no pun intended). We earn every “yes” we receive, having at times just climbed a mountain of “no’s” to get there. Objections are all around. But we’re human—they can bug us, and from there we can quickly become discouraged about the whole sales..
There are some people who do not care much for the idea of Valentine’s Day. They just do not believe in it. They believe that there should not be a special day designated for treatment that should be the norm every day of the year. This same sentiment can be applied to your customers. Why do..
Scaling your sales organization is no day in the country. You need to know not only how to do it, but when. Scaling too soon is a mistake that can cost you dearly; if you wait too long, your window of opportunity may close. The sales department is the beating pulse of any organization, so when the..
I don’t know about you, but the word upselling always brings to my mind a quick-lube customer service rep who masterminds a $30 oil change into an “urgent maintenance” job that jacks up the “low, low” price to $200. Or what about the Jekyll and Hyde rental car clerk—at first his smile is big enough..
Remember the old adage: No one likes to be sold, but everyone likes to buy. Each of us has been on the receiving end of an off-base sales pitch and there are few things more intrusive and alienating. As the consumer attention span gets shorter so too does the tolerance for irrelevant information.
Spring is starting to show through here in our hometown of Las Vegas. We’re in the midst of trade show season and companies from a host of different industries are visiting the city to promote their offerings and vie for future business.
The sales-verse is inhabited by better-educated customers..
At some point, everyone decided that the period between Thanksgiving and Christmas is a business black-out time. You know, people work shorter hours, you’re elbowing other shoppers on your lunch hour, that quiet guy from IT gets really un-shy after way too much eggnog at the office party, and..